JTA provided facilitation services to the Murray-Darling Basin Authority to support the development of The Basin Plan, a blueprint for the integrated and sustainable management of the Basin's water resources.

JTA has worked with South Australian and Victorian communities to encourage stakeholder input and discussions on a range of complex issues, including environmental water requirements and volumes of water that can be taken for drinking purposes.

The Environmental Works and Measures feasibility project was run by the Queensland Department of Environment and Resource Management (DERM) in response to the Murray-Darling Basin Plan's development.

It aims to identify feasible and investment-ready works and measures projects, and to develop business cases that will allow for water savings and remove constraints to achieving environmental outcomes.

JTA worked in an alliance with the RPS Group to harness community knowledge, gain stakeholder participation and support, and identify opportunities for positive engagement between the Commonwealth Government's water buy-back program, and regional communities in Queensland's south west.

The Western Corridor Recycled Water (WCRW) project was Australia's largest recycled water project, comprising a 200km pipeline project with three advanced water treatment plants in heavily populated South East Queensland communities, as well as construction of a recycled water plant.

JTA's role included managing community engagement, consultation and communication for this project through the environmental assessment, construction and operational phases.

The highly complex project required JTA to manage engagement across five alliance teams, consulting with urban and rural communities across areas of Brisbane and Ipswich, and managing relationships with more than 100 elected representatives.

At the time of South East Queensland's worst ever drought, this project faced significant community, political and media scrutiny.

For more information, visit the WCRW case study.

JTA wasbrought in after construction of the Gold Coast desalination plant. Our job was to provide strategic advice and implementation skills to repair fractured community relationships, support the project's transit to an operational phase, and assist in land access negotiations.

JTA managed stakeholder, government and community engagement for the desalination plant and its associated pipeline as the project transitioned from construction to operation and was involved with addressing outstanding issues. This work included responding to structural damage claims and questions on rehabilitation, revegetation and operational issues, and obtaining landowner sign-off.

On behalf of Queensland's Coordinator-General, JTA managed a freecall enquiry service relating to public comments on draft terms of reference for two sensitive projects. These were the proposed Traveston Crossing Dam project on the Mary River and the Wyaralong Dam project on the Logan River in South East Queensland.

Both projects were an extension of the Southern Regional Water Pipeline project, designed to put water infrastructure in place to address the region's long-term supply requirements.

JTA delivers engagement and communication advice and services to the Gladstone Area Water Board (GAWB) as required.

We recently developed a comprehensive communication strategy for the first review in five years of GAWB's pricing practices by the Queensland Competition Authority.

GAWB supplies bulk water to large industrial customers and the Gladstone Regional Council, and the strategy involved communicating messages to the local community around GAWB's complex operating environment and the increasing cost to supply a secure water source.

JTA delivered stakeholder engagement and risk management services for bulk water supplier, SunWater, relating to the implementation of new irrigation water pricing policies.

This required delivering a program of activity to support a new approach to pricing policy and processes. This was designed to bring about greater involvement of customers, promote greater transparency and understanding of the service provider's costs and bring more certainty for both parties through improved future-use forecasts.

JTA undertook community engagement and liaison activities for Brisbane Water's proposed refurbishment of Gold Creek Dam, located on the western outskirts of Brisbane.

JTA provides communication advice and professional writing and editing services relating to Mount Isa Water Board's corporate documents including its Annual report.

JTA was contracted by the Queensland Water Commission to develop engagement plans and strategies to support delivery of several priority planning projects which contribute to achieving safe, secure and sustainable water supplies in South East Queensland.